Well, yesterday was just about the most terrifying day of my life.
I got to work about 8:00am. As usual, Curt had driven me to work. He left me off at the corner and I went into Dunkin Donuts to get a coffee and a bagel (but I completely forgot to order the bagel until I was out the door, and I ordered a small coffee instead of my usual medium, so I should have known something was off in the universe). I walked to my office, checked my e-mails, procrastinated, and then about 9am two of my co-workers come running over to me asking if I knew how to get the TV in one of our meeting rooms to work because they'd just heard on the radio that a missile or a plane had it one of the World Trade Center towers.
So I go help them and once we get the TV on the three of us are standing there watching smoke billowing out of the first tower - and I'm thinking what an incredible accident it must have been if it was a plane - when suddenly WHAM a second plane hits the other tower. Then I'm thinking, that's no accident. By then, other people start gathering in the meeting room. I was amazed at the absurdity when one of the newscasters said that he wondered if there's something terribly wrong with the navigational system for airplanes in the New York City area. I remember saying out loud, "They can still SEE, idiot!"
Pretty much nothing more happened for about a half hour as we all watched the TV and the news spread. I went back out to tell some of my staff what was going on when I heard my cell phone ringing. It was Curt asking me if I was aware what was happening. He had been on his way to an appointment when a guy came running out of a bar and yelled to people on the street that had to come and see what was happening on television.
We were all pretty glued to the TV until my company pulled all the senior staff together at 10:30. In the meantime, the Pentagon got hit and there were reports of other planes having been hijacked and no one knew were they were going. It was pretty scary. Several times I stared out the window at the skyscrapers in the Financial District and the Hancock Tower in the Back Bay and searched the sky for airplanes. During the emergency meeting, we didn't know whether we were at the end of what was going to happen or if there'd be more. I really don't remember much of the meeting because I was VERY uncomfortable and felt very claustrophobic. I was containing my panic, though, and desperately wanted to be professional. We mainly just need to figure out if we had anybody on those planes. We've got some staff traveling around the county, plus of course we've got program participants flying to and from programs every day.
Turns out we had several programs running in NYC yesterday. Immediately we got to work trying to figure out where everyone was. Quite quickly we were able to get in contact with all the program coordinators and discovered that all our groups were safe. We actually had one group staying in the Marriott, which is in building #7 of the complex. That's the one that collapsed last night. They weren't in the hotel at the time though, thank God. We also had several people who had left programs early to do things on their own and we had no idea where they were (we're still trying to find out what happened with those people. Hopefully they just headed home). We also cancelled several NYC programs that were to start in the next few days including ones focusing on the "American Institute of Banking" and "Navigating Wall Street: Institutions At The Epicenter Of World Finance", both of which obviously would have visited the World Trade Center.
Once we discovered that all our groups were okay, we learned that the national air travel system was being shut down. This meant that scores of individuals would be trapped where they were. Nobody could get TO or FROM programs if they were flying. We have lots of participants who travel by car, train or bus to and from programs in the U.S., but it's impossible to run International Programs if people can't fly to them. So we arranged to delay all International programs running in the next few days and got to work making sure people trapped overseas had places to stay.
We discovered eventually that we had no participants on the planes, although we would later find out that our account manager at Quantas Airlines (Australia) was on flight #11. I didn't know him.
I have to say I was NOT in the best of shape psychologically through all this. It would have probably been better off for all of us if we'd just turned of the TV and focused on our work, but we didn't. It kept going and we all kept going in to find out what was happening on the TV. My throat was constantly dry and I really had to work to keep myself calm, so I'm sure I must have been in a mild state of shock. Curt was calling and asking me to just come home (prior to him getting home, all the cell phones were jammed which just added to my paranoia). The military had started flying planes in formation over Boston and much of the city was being shut down and evacuated. No one was sure where the President was, etc., etc. My intellect knew that I was probably pretty safe but my heart really wanted to just go home (walking, of course, so as to avoid any calamities with public transportation). The real concern was just that no one knew what/if something was going to happen next. I went out with a co-worker to try to find some food around 12:30. Everything was shutting down. Wendy's, McDonalds, all the deli's. Everything was closing. Downtown Boston was becoming a ghost town. There were only security guards and police all over the place. The Governor had been taken out of the city to somewhere safe. It was really amazing and scary. New York was hit, Washington was hit, were other cities were also going to be hit?
We had another senior staff meeting at 1:30 and everyone got updates on what was going on with all our programs and people. I had to call Curt and tell him that another meeting had been scheduled for 5pm, so I still wouldn't be coming home. As the afternoon wore on however, I started feeling a little better because nothing more was happening. The element of surprise was gone - the country (the whole world really) was on high alert at that point and I felt pretty confident that everything that was going to happen had done so early in the day and within a short frame of time. So I made it until 5pm, attended the last emergency meeting and then, with nothing left personally to do, I left for home (carrying the Elderhostel Emergency Mobile phone with me), and even felt confident enough to board a bus rather than walk home.
It took a long shower, a glass of wine and two beers to settle me down last night. Curt and I spent the evening watching the news and talking about how unbelievable it all was.
I spent some time last night trying to get through to some friends in NYC. I'd tried briefly during the day but calls weren't going through. I don't know anyone that worked in or near the World Trade Center, but I know people who live and work in Manhattan, and who's to say where they were or what they were doing? Luckily, with the exception of one person, I've contacted everyone I know. I'm pretty confident that the person I can't get through to is okay, but I still won't be quite at ease until I hear from her.
I went to bed at about 10:30pm, but woke up around 1am. After some tossing and turning (I kept hearing sirens but I think they were mostly just in my mind), I got out of bed and went and watched more news until about 5am, when I was finally able to fall back asleep.
Curt drove me to work again this morning. He decided to leave for his two-day reward outing at a resort inn in New Hampshire. I was agreeable to but told him that if ANYTHING happened today that he was going to need to turn around and come back home immediately. My worst nightmare is that, should something happen in Boston (or anywhere for that matter) he and I would somehow be unable to be with each other . It was tough for me to let him go, but on the other hand I do want everything to return to "normal", and I know he was looking forward to this trip. As for his two week training session in Tampa, I doubt he'll be going. Even if air travel resumes normal operations by Sunday, he really doesn't want to go at this point. He asked me, "Does that make chicken?", and I said that I didn't care if it did - I don't want him flying right now.
Today is feeling a little more normal. Still having emergency meetings, and fighter planes are flying over the skies of Boston, but I'm feeling more confident and people are reacting more normally here in the office. It'll be a while before things feel completely comfortable again (at least Friday, when Curt gets back). Until then I'll just focus on work, hug the pillow tight at night, and try to keep my mind on more pleasant things.